eKyte icon

eKyte

Create and retrieve data from eKyte (tasks, projects, tickets, boards, workspaces, notes, notifications)

Actions25

Ticket → Get Concluded

AI-generated

Overview

This node operation retrieves tickets that were concluded or closed in the last 15 minutes from the eKyte API. It is useful for monitoring recently closed tickets to trigger follow-up actions, reporting, or notifications in automated workflows.

Use Case Examples

  1. Automatically fetch tickets closed in the last 15 minutes to update a dashboard or send summary emails.
  2. Trigger a workflow to analyze recently concluded tickets for quality control or customer feedback.

Properties

Name Meaning
Base URL The base URL for the eKyte API, used to construct the request endpoint.

Output

JSON

  • json - The JSON response containing an array of concluded tickets, each with detailed ticket information.

Dependencies

  • eKyte API authentication token or API key credential

Troubleshooting

  • Common issues include authentication failures due to invalid or missing API credentials, resulting in authorization errors.
  • Network or connectivity issues may cause request failures or timeouts.
  • API rate limits might be exceeded if requests are made too frequently, causing errors.
  • Error messages from the API are parsed and presented; users should verify the error details for troubleshooting.

Links

Discussion