Actions37
- Address Actions
- Department Actions
- Employee Actions
- Object Actions
- Project Actions
- Ticket Actions
- Ticket Entry Actions
- Time Entry Actions
Ticket → Get
AI-generatedSummary
Retrieve a ticket by ID
Inputs
- ticketId (required) — The ID of ticket
- requestOptions — Configuration for request options, including batching.
- allowUnauthorizedCerts — Whether to accept the response even if SSL certificate validation is not possible
- proxy — HTTP proxy to use. If authentication is required it can be defined as follow: http://username:password@myproxy:3128
- timeout — Time in ms to wait for the server to send response headers (and start the response body) before aborting the request
Output shape
The ticket data for the requested identifier, or an error if the ticket is not found or the request fails.
Request Options support batching: Items per Batch (batchSize, default 50, -1 disables batching) and Batch Interval (batchInterval, default 1000ms, 0 disables intervals). SSL validation can be bypassed via Ignore SSL Issues. Proxy and Timeout are standard request configurables.
Examples
Example 1: Retrieve a single ticket by its known ID.
Set Ticket ID to the desired ticket's identifier. Leave other options at defaults unless batching, proxy, or timeout adjustments are needed.