Actions37
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Ticket → Get Many
AI-generatedSummary
Fetch tickets from Venabo with filters, pagination and sorting.
Inputs
- limit — Max number of results to return (1-100, default 50). Sends as query parameter
limit. - offset — Number of results to skip for pagination (min 0, default 0). Sends as query parameter
offset. - filterQ — Full text search across all fields. Sends as query parameter
filter[q]. - filterCustomerIds — Filter by customer IDs (comma-separated). Sends as query parameter
filter[customerIds]. - filterStatusIds — Filter by status IDs (comma-separated). Sends as query parameter
filter[statusIds]. - filterPriorityIds — Filter by priority IDs (comma-separated). Sends as query parameter
filter[priorityIds]. - filterAssigneeIds — Filter by assignee IDs (comma-separated). Sends as query parameter
filter[assigneeIds]. - filterOpen — Filter by open status. Options: All (no filter), Open (sends
1), Closed (sends0). Sends as query parameterfilter[open]. - filterInternal — Filter by internal status. Options: All (no filter), Internal (sends
1), Not Internal (sends0). Sends as query parameterfilter[internal]. - additionalFilters — Fixed collection to add custom filter fields and values. Provides a field selector from ticket schema fields and a value input (string; boolean for certain field types).
- sort — Fixed collection for sorting configuration. Select a field from ticket schema options and ascending/descending direction; output query formatted as
fieldorfield:desc. - requestOptions — Collection of request configuration: batching (items per batch, batch interval in ms), proxy URL, SSL certificate acceptance toggle, and timeout in ms.
Output shape
Array of ticket objects retrieved from the Venabo API.
Optional parameters not provided default to their declared values; filters with empty/undefined values are omitted from the query string.
Examples
Example 1: Retrieve up to 20 tickets, sorted by creation date descending.
Set limit to 20, sort field to createdAt, sort order to desc.