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Chat → Take Over Support
AI-generatedSummary
Mark human take-over for a chat via PUT /v2/chat/{chatId}/start-human
Inputs
- chatId (required) — The ID of the chat to take over support for. Type is string. Default is empty but marked required: true in the node configuration.
Output shape
object
The API response from PUT /v2/chat/{chatId}/start-human, typically confirming the human take-over was initiated.
Examples
Example 1: Initiate human support takeover
Set chatId to the target chat's identifier. The node sends a PUT request to /v2/chat/{chatId}/start-human.