Actions100
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Conversas → Finalizar Atendimento
AI-generatedSummary
Finalize a conversation by marking the specified conversation as finished in Datacrazy CRM.
Inputs
- Conversa (required) — Specify the conversation to finalize by selecting from a searchable list of conversations or by directly entering the conversation ID.
Output shape
a single record representing the finalized conversation or an acknowledgment of the finish action
The operation requires the conversation ID to identify which conversation to finalize. No pagination or additional optional inputs are involved.
Examples
Example 1: Mark a customer support conversation as completed after resolving the issue.
Set the 'Conversa' parameter by choosing the conversation from the list or providing its ID, then run the operation to finalize that conversation.