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Agentic Hub

Complete Agentic Hub API integration - Manage projects, workflows, agents, content, conversations, messages, and files

Actions38

Conversation → Create or Update

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Overview

This node operation allows creating or updating a conversation within the Agentic Hub platform. It is useful for managing conversation sessions linked to specific workflows, tracking user interactions, and maintaining conversation metadata such as IP address and phone number. For example, it can be used to start a new conversation session for a user or update existing conversation details during a customer support interaction.

Use Case Examples

  1. Creating a new conversation session with a unique session ID and associating it with a workflow.
  2. Updating conversation details such as status, human handling flags, or last context information.

Properties

Name Meaning
Session ID Unique session identifier that identifies the specific conversation.
Workflow ID ID of the workflow to which the conversation belongs.
IP Address User's IP address used for tracking and security.
Phone Number User's phone number, if relevant.

Output

JSON

  • json - The JSON response from the Agentic Hub API representing the created or updated conversation object.

Dependencies

  • Agentic Hub API authentication credential

Troubleshooting

  • Ensure that the Session ID and Workflow ID are provided and valid, as they are required for creating a conversation.
  • If the API returns an error, check the network connectivity and the validity of the API credentials.
  • Invalid JSON or missing required fields in the input parameters may cause the operation to fail.

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