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Conversation → Update
AI-generatedOverview
This node operation updates an existing conversation in the Agentic Hub system. It allows modifying the conversation's status, whether it requires human attention, if it is handled by a human, and the last context information related to the conversation. This is useful for managing conversation states in customer support or AI interaction workflows, ensuring that conversations are properly tracked and updated based on their current handling and context.
Use Case Examples
- Updating a conversation's status to indicate it is closed or resolved.
- Marking a conversation as requiring human attention for escalation.
- Updating the last context to provide additional information about the conversation state.
Properties
| Name | Meaning |
|---|---|
| Conversation ID | The unique identifier of the conversation to update. |
| Status | Numeric status representing the current state of the conversation. |
| Requires Human Attention | Boolean flag indicating if the conversation needs human intervention. |
| Is Handled By Human | Boolean flag indicating if the conversation is currently handled by a human. |
| Last Context | Additional context or information about the conversation's current state. |
Output
JSON
json- The updated conversation object returned from the Agentic Hub API after the update operation.
Dependencies
- Agentic Hub API authentication token
Troubleshooting
- Ensure the Conversation ID is valid and exists in the Agentic Hub system to avoid 'not found' errors.
- Verify that the API authentication token is correctly configured and has permissions to update conversations.
- Check that the status value is a valid number as expected by the API.
- If updating boolean fields, ensure the values are correctly set as true or false.
Links
- Agentic Hub Conversations API - Official API documentation for managing conversations in Agentic Hub.