Actions19
Ticket → Get
AI-generatedSummary
Retrieve a specific Atera ticket by its ID
Inputs
- ticketId (required) — Numeric identifier of the ticket to fetch
- requestOptions — Collection of HTTP request options such as batching, interval, and SSL handling
- allowUnauthorizedCerts — Whether to accept self‑signed or otherwise invalid SSL certificates
- proxy — HTTP proxy URL (e.g., http://username:password@myproxy:3128)
- timeout — Request timeout in milliseconds
Output shape
a single ticket record from the Atera API
The response body contains the ticket object matching Atera's ticket schema; optional pagination fields may be present if configured.
Examples
Example 1: Retrieve ticket 12345
Set Ticket ID to 12345; leave all other inputs at their defaults.
Example 2: Fetch ticket with custom proxy and longer timeout
Enter Ticket ID 6789, set Timeout to 15000, enable Allow Unauthorized Certs, and specify a Proxy URL.