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Autotask

Consume Autotask REST API

Actions389

Configuration Item Related Item → Delete

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Overview

This node interacts with the Autotask REST API to manage Configuration Item Related Items. Specifically, the 'Delete' operation removes a related item from a configuration item by its unique Related Item ID. This is useful in IT service management scenarios where you need to maintain accurate relationships between configuration items and their related components or dependencies. For example, if a related hardware component is decommissioned, this node can delete its association from the configuration item record.

Properties

Name Meaning
Related Item ID The unique identifier of the related item to delete from the configuration item.

Output

JSON

  • success - Boolean indicating whether the deletion was successful.
  • message - Optional message returned by the API, such as confirmation or error details.

Dependencies

  • Requires an Autotask API key credential for authentication to the Autotask REST API.

Troubleshooting

  • If the Related Item ID is invalid or does not exist, the node will throw an error indicating the item was not found.
  • Ensure the API credentials have sufficient permissions to delete related items; otherwise, authorization errors may occur.
  • Network or API downtime can cause request failures; verify connectivity and Autotask service status.
  • Passing an empty or missing Related Item ID will cause validation errors before the API call.

Discussion