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Consume Autotask REST API

Actions389

Survey Results → Count

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Overview

This node interacts with the Autotask REST API to perform operations on various resources. Specifically, for the 'Survey Results' resource with the 'Count' operation, it counts the number of survey result records matching specified criteria. This is useful for workflows that need to aggregate or summarize survey data, such as reporting the total number of survey responses or filtering survey results based on certain fields.

Properties

Name Meaning
Fields Defines which fields of the survey results to map and use in the operation. This property supports resource mapping, allowing users to specify and map fields from the survey results resource to be included or filtered in the count operation.

Output

JSON

  • count - The total number of survey result records that match the specified criteria.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node throws an error indicating the resource is not supported, verify that the 'resource' parameter is set to 'surveyResults'.
  • Errors related to authentication usually mean the API key credential is missing or invalid; ensure the Autotask API credentials are correctly configured.
  • If the count result is zero unexpectedly, check the field mappings and filters to ensure they correctly specify the intended survey results subset.
  • Network or API rate limit errors may occur; verify network connectivity and Autotask API usage limits.

Discussion