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Actions57

Requests - Inquiry → Get Many

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Overview

This node operation retrieves multiple inquiry requests from the Avanta API. It is useful for scenarios where you need to fetch a list of inquiries, such as customer support tickets or service requests, for further processing or analysis. For example, a user might want to get all inquiries within a certain time frame or apply filters to narrow down the results.

Use Case Examples

  1. Fetching all customer inquiries to display in a dashboard.
  2. Retrieving a limited number of recent inquiries for reporting purposes.
  3. Applying JSON filters to get inquiries matching specific criteria.

Properties

Name Meaning
Request Options Options to customize the API request behavior, including debug mode, SSL certificate validation, and request timeout.
Return All Whether to return all inquiry results or limit the number of results.
Limit Maximum number of inquiry results to return.
Filter Type of filter to apply to the inquiry results, either none or JSON.
Filters (JSON) JSON string representing the filter criteria to apply to the inquiry results.

Output

JSON

  • inquiries - Array of inquiry request objects retrieved from the API.
  • debugInfo - Optional debug information including API request details if debug mode is enabled.

Dependencies

  • Avanta API with appropriate API key credentials

Troubleshooting

  • If the node returns SSL errors, enable 'Ignore SSL Issues' to bypass certificate validation (not recommended for production).
  • If the request times out, increase the 'Timeout' value to allow more time for the server response.
  • Ensure the JSON filter syntax is correct to avoid API errors when applying filters.
  • If no inquiries are returned, verify that the filter criteria and limits are set correctly.

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