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Bitrix24 Auxiliary

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Actions31

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AI-generated

Overview

This node operation retrieves all call statistics from Bitrix24. It allows filtering the call data by call type, phone number, user ID, and date range. Additionally, it supports sorting the results by call start date, call duration, cost, or ID in ascending or descending order. This operation is useful for analyzing call activities and performance metrics within an organization.

Use Case Examples

  1. Retrieve all outbound calls made within a specific date range, sorted by call duration in descending order.
  2. Get all call statistics for a particular user ID and phone number, sorted by call start date ascending.

Properties

Name Meaning
callType Filter the call statistics by the type of call (e.g., outbound, inbound, redirected inbound, callback).
callPhone Filter the call statistics by the phone number involved in the call.
callUserId Filter the call statistics by the user ID associated with the call.
callDateFrom Filter the call statistics to include calls starting from this date and time.
callDateTo Filter the call statistics to include calls up to this date and time.
callSortField Field by which to sort the call statistics results.
callSortOrder Order in which to sort the call statistics results (ascending or descending).

Output

JSON

  • ID - Unique identifier of the call record.
  • CALL_TYPE - Type of the call (e.g., outbound, inbound).
  • PHONE_NUMBER - Phone number involved in the call.
  • PORTAL_USER_ID - User ID associated with the call.
  • CALL_START_DATE - Date and time when the call started.
  • CALL_DURATION - Duration of the call in seconds.
  • COST - Cost associated with the call.

Dependencies

  • Bitrix24 API authentication token

Troubleshooting

  • Ensure the Bitrix24 API credentials are correctly configured and have the necessary permissions to access call statistics.
  • If no results are returned, verify that the filter parameters (callType, callPhone, callUserId, callDateFrom, callDateTo) are set correctly and that there is call data available for the specified criteria.
  • Common error messages may include authentication errors or API rate limits; check the API token validity and usage limits.

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