Bitrix24 Auxiliary icon

Bitrix24 Auxiliary

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Actions31

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Overview

The Bitrix24 Auxiliary node provides various auxiliary operations for Bitrix24 CRM resources, including categories, statuses, smart process types, departments, call statistics, tasks, and product rows. The 'Get All' operation retrieves all records of the specified resource type from Bitrix24. This is useful for scenarios where you need to fetch comprehensive lists of CRM auxiliary data, such as all categories, all statuses within a category, all departments, or all call statistics, enabling integration and automation workflows that require bulk data retrieval from Bitrix24.

Use Case Examples

  1. Retrieve all categories in Bitrix24 CRM to synchronize with another system.
  2. Fetch all statuses for a specific category to display in a custom dashboard.
  3. Get all departments to manage organizational structure in an external HR tool.
  4. Retrieve all call statistics for reporting and analysis.

Properties

Name Meaning
resource The type of Bitrix24 auxiliary resource to operate on, e.g., category, status, department, callStatistic, task, productRow, or smartProcessType.
operation The action to perform on the selected resource. For 'Get All', it retrieves all records of the resource.
categoryId (For status resource) The ID of the category to filter statuses when getting all statuses.
callType (For callStatistic resource) Filter call statistics by call type (e.g., outbound, inbound).
callPhone (For callStatistic resource) Filter call statistics by phone number.
callUserId (For callStatistic resource) Filter call statistics by user ID.
callDateFrom (For callStatistic resource) Filter call statistics from this date.
callDateTo (For callStatistic resource) Filter call statistics up to this date.
callSortField (For callStatistic resource) Field to sort call statistics by.
callSortOrder (For callStatistic resource) Sort order for call statistics (ascending or descending).

Output

JSON

  • id - Unique identifier of the resource item.
  • success - Indicates successful operation (for delete operations).
  • name - Name of the category or status (if applicable).
  • fields - Fields object containing detailed properties of the resource item.
  • result - Result object containing the retrieved data from Bitrix24 API.
  • task - Task object when operating on tasks.
  • productRow - Product row object when operating on product rows.

Dependencies

  • Bitrix24 API authentication credential

Troubleshooting

  • Ensure the Bitrix24 API credentials are correctly configured and have sufficient permissions to access the requested resources.
  • Check that the resource and operation parameters are correctly set; for example, 'Get All' operation is supported for the selected resource.
  • API rate limits or network issues may cause request failures; retry or handle errors gracefully.
  • For 'status' resource 'Get All' operation, ensure the 'categoryId' parameter is provided to filter statuses correctly.

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