BizwaChat v3 icon

BizwaChat v3

Send BizwaChat messages and manage tenant resources on the v3 API surface.

Contact → Update

AI-generated

Overview

This node operation updates an existing contact in the BizwaChat system. It allows users to modify various contact fields such as first name, last name, company, type (lead or customer), email, phone, source, status, description, country ID, assigned user ID, and group names. This operation is useful for keeping contact information current and accurate in scenarios like CRM updates or customer management workflows.

Use Case Examples

  1. Updating a contact's email and phone number after receiving new information from a customer.
  2. Changing the status of a contact from 'lead' to 'customer' after a successful sale.
  3. Assigning a contact to a different user or group for better task management.

Properties

Name Meaning
Contact The unique identifier of the contact to update. This is required to specify which contact record to modify.
Contact Fields A collection of fields representing the contact's data to update, including first name, last name, company, type, email, phone, source, status, description, country ID, assigned user ID, and group names. These fields allow detailed customization of the contact's information.

Output

JSON

  • id - The unique identifier of the updated contact.
  • firstname - The updated first name of the contact.
  • lastname - The updated last name of the contact.
  • company - The updated company name associated with the contact.
  • type - The updated type of the contact (lead or customer).
  • email - The updated email address of the contact.
  • phone - The updated phone number of the contact.
  • source_id - The updated source ID of the contact.
  • status_id - The updated status ID of the contact.
  • description - The updated description or notes about the contact.
  • country_id - The updated country ID of the contact.
  • assigned_id - The updated assigned user ID for the contact.
  • groups - The updated group names or IDs associated with the contact.

Dependencies

  • An API key credential for BizwaChat tenant API authentication is required to perform this operation.

Troubleshooting

  • Ensure the 'Contact' ID is provided and valid; missing or incorrect IDs will cause errors.
  • Verify that required fields for update are correctly formatted and valid according to BizwaChat API specifications.
  • Check API credentials and network connectivity if the request fails to authenticate or reach the BizwaChat service.
  • If the update fails, review error messages for specific field validation issues or permission problems.

Discussion