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Message → Send Interactive
AI-generatedOverview
This node operation sends an interactive message via BizwaChat's API. It supports two types of interactive messages: reply buttons and call-to-action (CTA) URLs. Users can specify the phone number to send the message to, optional sender phone number ID, header text, body text, footer text, and either reply buttons (up to 3) or a CTA button with display text and URL. This is useful for engaging recipients with interactive content such as quick reply options or clickable links within messaging workflows.
Use Case Examples
- Sending a message with reply buttons to a customer for quick feedback.
- Sending a message with a CTA button linking to a promotional webpage.
Properties
| Name | Meaning |
|---|---|
| Phone Number | The destination phone number with or without the + prefix. |
| From Phone Number ID | Optional sender phone number ID. Leave blank to use the tenant default. |
| Interactive Type | Type of interactive message to send, either reply buttons or a call-to-action URL. |
| Header Text | Optional header text displayed in the interactive message. |
| Body Text | Main body text of the interactive message, required. |
| Footer Text | Optional footer text displayed in the interactive message. |
| Reply Buttons | Up to 3 reply buttons with title and optional ID, used when interactive type is reply buttons. |
| CTA Button Text | Display text for the call-to-action button, required when interactive type is CTA URL. |
| CTA Button URL | URL for the call-to-action button, required when interactive type is CTA URL. |
| Contact | Optional contact data used when BizwaChat has to create the contact before sending. |
Output
JSON
id- Unique identifier of the sent interactive message.status- Status of the message sending operation.phone_number- The phone number to which the message was sent.interactive_type- Type of interactive message sent (button or cta_url).buttons- Array of reply buttons sent, if applicable.cta_button- Details of the call-to-action button sent, if applicable.
Dependencies
- BizwaChat API
- An API key credential for BizwaChat tenant authentication
Troubleshooting
- Ensure at least one reply button is added when sending interactive messages with reply buttons; otherwise, the node throws an error.
- Verify that required fields such as phone number, body text, and CTA button text and URL (if applicable) are provided.
- Check API credentials and network connectivity if the message sending fails.