Overview

This node updates an existing contact in the ChatFunnel system using the contact's UUID. It allows users to modify various fields of the contact such as email, name, phone number, tags, and custom fields. This operation is useful for keeping contact information current and accurate in automated workflows, for example, updating a customer's contact details after a support interaction or modifying tags based on user behavior.

Use Case Examples

1. Updating a contact's email and phone number after receiving updated information from a customer.
2. Replacing all tags of a contact to reflect a change in their status or segment.
3. Adding or updating custom fields to store additional information about the contact.

Properties

Output

JSON

• id - The unique identifier of the updated contact.
• email - The updated email address of the contact.
• name - The updated full name of the contact.
• phone - The updated phone number of the contact.
• tags - List of tags associated with the contact after update.
• customFields - Custom fields and their updated values for the contact.

Dependencies

• ChatFunnel API authentication token required for API access.

Troubleshooting

• Common issues include providing an invalid or missing contact UUID, which will result in an error indicating the contact cannot be found.
• Incorrectly formatted phone numbers or emails may cause validation errors from the API.
• If 'Substituir Tags' is set to true, ensure that the new tags list is not empty to avoid removing all tags unintentionally.