Overview

This node interacts with the ChatFunnel API to search for a contact based on either a phone number or an email address. It is useful in scenarios where you need to retrieve contact details from the ChatFunnel system by providing one of these identifiers. For example, it can be used in customer support workflows to quickly find a customer's contact information using their phone or email.

Use Case Examples

1. Searching for a contact by phone number to retrieve their profile details.
2. Looking up a contact by email to verify their subscription status.

Properties

Output

JSON

• id - Unique identifier of the contact.
• name - Name of the contact.
• phone - Phone number of the contact.
• email - Email address of the contact.
• status - Current status of the contact.
• createdAt - Timestamp when the contact was created.

Dependencies

• ChatFunnel API key credential

Troubleshooting

• Ensure that either phone or email is provided; otherwise, the operation will fail due to missing required parameters.
• If the API key credential is invalid or missing, authentication errors will occur.
• Network issues or API downtime can cause request failures; verify connectivity and API status.