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Session → Transfer
AI-generatedSummary
Transfers a session to a department or user.
Inputs
- sessionId (required) — The session ID (UUID) or session number (YYYYMMDDNNNNN format)
- transferTo.departmentId — Transfer session to a department
- transferTo.userId — Transfer session to a specific user
Output shape
The API response from the transfer operation.
Returns the result of the transfer request (typically success status and updated session details).