DevConnectAi ToolInstall

Summary

Retrieves details for a specific WhatsApp ticket using an authenticated request to the DevConnectAi API.

Inputs

• ticketId (required) — The unique ID of the ticket to retrieve.
• tokenType — Selects the authentication token: 'Connection' (default), 'Company', or 'Admin'.

Output shape

A single item containing the ticket details in JSON format.

If the ticket ID is not found, the API typically returns an error or empty result; the node wraps this in a success/error envelope with a timestamp.

Examples

Example 1: Retrieve the current status and metadata of a specific active ticket.

Set Operation to 'Mostrar Ticket', enter the Ticket ID, and select the appropriate token type.

Example 2: Fetch details for a closed support ticket.

Enter the Ticket ID and select 'Company' or 'Admin' token type depending on permissions.