DevConnectAi ToolInstall

Summary

Removes a specified tag from a specific WhatsApp ticket.

Inputs

• tokenType — The type of API token to use (Connection, Company, or Admin). Defaults to 'connection'.
• tagId (required) — The ID of the tag to remove from the ticket.
• ticketId (required) — The ID of the ticket from which to remove the tag.

Output shape

A list of items, each containing a JSON object with 'success', 'operation', 'result', and 'timestamp'.

The API endpoint returns a JSON response from the DevConnectAi service. The node wraps this in a consistent n8n item structure with a boolean success flag and an error message if the API call fails.

Examples

Example 1: Remove a 'VIP' tag from ticket #12345.

Set tokenType to 'connection', ticketId to '12345', and tagId to 'VIP'.

Example 2: Remove a custom status tag from a high-priority support ticket.

Set tokenType to 'company', ticketId to a specific ticket ID, and tagId to the ID of the custom status tag.