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Evolution API

Interact with Evolution API

Actions114

Call → Make Call

AI-generated

Overview

This node interacts with the Evolution API to make a call to a specified contact. It supports making either an audio (voice) call or a video call. The node is useful in scenarios where automated call initiation is needed, such as customer support callbacks, appointment reminders, or automated notifications.

Use Case Examples

  1. Automatically initiate a voice call to a customer for support follow-up.
  2. Make a video call to a client for a remote consultation.
  3. Set up an automated system to ring a contact for a specified duration.

Properties

Name Meaning
Instance Name The name of the instance that will make the call, identifying the source of the call.
Remote JID The phone number of the contact to call, including the country code (e.g., 5511999999999).
Call Type The type of call to make, either audio (voice call) or video (video call).
Call Duration (Seconds) The duration in seconds for how long the call should ring before timing out or ending.

Output

JSON

  • callId - Unique identifier of the initiated call.
  • status - Status of the call initiation request (e.g., success, failed).
  • message - Additional information or message returned by the API about the call.

Dependencies

  • Evolution API service

Troubleshooting

  • Ensure the 'Instance Name' is correctly configured and corresponds to a valid instance in the Evolution API system.
  • Verify the 'Remote JID' is in the correct format with country code and is reachable.
  • Check that the API credentials for Evolution API are valid and have permissions to make calls.
  • If the call fails, review the returned status and message for specific error details, such as network issues or invalid parameters.

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