Overview

This node interacts with a comprehensive API for managing various public service and complaint-related operations. It supports multiple endpoints for creating, updating, deleting, and retrieving data related to complaint categories, complaints, service categories, service requests, user management, authentication, and more. The node is designed to be used in scenarios where integration with a municipal or community service platform is needed, such as automating complaint submissions, managing service requests, or retrieving configuration and user data. For example, it can be used to list complaint categories, submit a new complaint, update complaint status, or fetch user roles.

Use Case Examples

1. Automate submission of citizen complaints with details and attachments.
2. Retrieve and list categories of complaints or services for display in a user interface.
3. Update the status of a complaint or service request programmatically.
4. Manage user accounts and roles within the service platform.

Properties

Output

JSON

• ``
  • error - Indicates if an error occurred during the API call
  • message - Error or success message from the API response
  • status - HTTP status code of the API response
  • data - Data returned from the API response, varies by operation

Dependencies

• An API key credential for authentication

Troubleshooting

• Ensure the base URL and token credentials are correctly set; missing these will cause errors.
• Check that the operation parameter matches one of the supported API operations; unknown operations will throw errors.
• API errors will be returned in the output with error details; inspect the message and status for troubleshooting.
• Network issues or invalid tokens may cause request failures; verify connectivity and token validity.

Links

• API Documentation - Official API documentation for the endpoints used by this node.