Overview

This node interacts with a comprehensive API service for managing various public service and complaint-related operations. It supports multiple endpoints for creating, updating, retrieving, and deleting data related to complaints, service requests, categories, user management, and more. The node is useful for automating workflows that require integration with a municipal or community service platform, such as updating service request statuses, submitting complaints, or managing user roles.

Use Case Examples

1. Updating the status of a public service request by providing the request ID, new status, description, and user ID.
2. Creating a new complaint with details like title, description, location, and category.
3. Retrieving a list of service categories or complaint categories for display or processing.

Properties

Output

JSON

• ``
  • error - Indicates if the API call resulted in an error.
  • message - Error or success message returned from the API.
  • status - HTTP status code of the API response.
  • data - The data payload returned from the API call, varies by endpoint.

Dependencies

• Requires an API key credential with baseUrl and token for authentication.

Troubleshooting

• Ensure the base URL and token credentials are correctly configured; missing these will cause errors.
• API errors are returned with error details in the output; check the message and status for troubleshooting.
• Unknown operation errors occur if an unsupported operation value is provided; verify the operation parameter.