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Mercateer

AI front-office for trades and home-services: calls, quotes, appointments, omnichannel inbox

Actions26

Conversation → Set Status

AI-generated

Summary

Updates a Mercateer conversation’s status, tags, or both for the specified organization and conversation.

Inputs

  • Organization ID (required) — Mercateer organization ID, available from GET /v1/me memberships[].orgId.
  • Conversation ID (required) — ID of the conversation to update.
  • Status — Set to Bot, Closed, Open, or Snoozed. Choose Unchanged to leave the status as is; the default is Open.
  • Tags — Comma-separated tags to set on the conversation. Values are trimmed and empty entries are removed.

Output shape

A single item containing an update confirmation.

After the API update succeeds, returns {"ok":true,"updated":""}. If the request fails, the node raises an error unless Continue On Fail is enabled.

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