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E-Commerce Event → Order Canceled

AI-generated

Summary

Posts an order-canceled event to RD Station Marketing for a contact, using the supplied email and event identifier. Optionally includes contact details, legal bases, and a cancellation reason.

Inputs

  • Email (required) — Contact email address.
  • Identifier (required) — Checkout, cart, order, or shipment identifier for the event.
  • Contact Additional Fields — Optionally include the contact’s name, mobile or personal phone, and one or more legal bases.
  • Cancel Additional Fields — Optionally specify why the order was canceled: customer, declined, fraud, inventory, or other (default).

Output shape

A single item containing the RD Station Marketing API response body.

The node sends a POST request with event type ECOMMERCE_ORDER_CANCELLED and event family CDP. If the API response body is an array, its entries are emitted as separate items; a primitive response is wrapped in a data field. API errors are reported as node errors.

Examples

Example 1: Cancel an order for a contact

Provide the contact email and the order identifier. Optionally set Contact Additional Fields and Cancel Additional Fields.

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Discussion