Actions27
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Message → Send Message By Contact ID
AI-generatedOverview
This node operation sends a text message to a specific contact identified by their Contact UUID within a specified account channel. It is useful for automating communication workflows where messages need to be sent programmatically to known contacts, such as customer support follow-ups, marketing messages, or notifications.
Use Case Examples
- Sending a welcome message to a new customer after they register using their contact ID.
- Automating appointment reminders by sending messages to contacts in a healthcare system.
- Sending promotional messages to contacts in a sales campaign.
Properties
| Name | Meaning |
|---|---|
| Contact UUID | The unique identifier of the contact to whom the message will be sent. |
| Account Channel UUID | The unique identifier of the account channel through which the message will be sent. |
| Text | The content of the message to be sent to the contact. |
Output
JSON
messageId- The unique identifier of the sent message.status- The status of the message sending operation (e.g., sent, failed).sentAt- Timestamp indicating when the message was sent.
Dependencies
- Requires an API key credential for authentication with the Poli API.
Troubleshooting
- Ensure that the Contact UUID and Account Channel UUID are correctly provided and valid; otherwise, the message sending will fail.
- Check that the API key credential is correctly configured and has the necessary permissions to send messages.
- Common error messages may include invalid contact or channel IDs, authentication failures, or network issues. Verify the input parameters and API connectivity to resolve these.