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Interact with the Front API

Conversation → Update

AI-generated

Summary

Update conversation assignee, inbox, status, or tag IDs.

Inputs

  • conversationId (required) — The ID of the conversation
  • updateFields — Fields to update on the conversation

Output shape

The updated conversation object returned from the Front API

Wrapped as a single item with pairedItem linkage

Examples

Example 1: Reassign a conversation and change its status

Set conversationId to the target conversation's ID, then add assignee_id, inbox_id, and status under updateFields.

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