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Interact with the Front API

Message → Send

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Summary

Send a message from a channel via the Front API.

Inputs

  • channelId (required) — The ID of the channel to send the message from
  • to (required) — Comma-separated list of recipient handles
  • body (required) — The body of the message (HTML supported)
  • additionalFields — Additional message fields such as subject, CC, BCC, or tag IDs to apply to the conversation

Output shape

[{ json: response, pairedItem: { item: i } }]

Returns the API response as a JSON object paired with the input item.

Examples

Example 1: Send a simple HTML message to one recipient

channelId: 'ch_abc123', to: 'name@email.com', body: '

Hello!

'

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