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Overview

This node integrates with the Cloudia platform to manage customer-related operations, specifically allowing you to add a customer to a messaging sequence. It is useful in scenarios where you want to automate customer engagement workflows by enrolling customers into predefined communication sequences.

For example, you might use this node to add a new customer to a welcome message sequence or a promotional campaign sequence, ensuring they receive timely messages through a specified channel integration.

Properties

Name Meaning
Cloudia API Key An API key for authenticating requests to the Cloudia platform.
Customer ID The unique identifier of the customer to be added to the sequence.
Sequence ID The identifier of the sequence to which the customer will be added.
Channel Integration ID The ID of the channel integration through which messages will be sent to the customer.
Name The name of the customer, used in the messaging context.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API for each input item processed. Each object contains the result of adding the customer to the specified sequence, typically including confirmation details or error information if the operation failed.

No binary data output is produced by this node.

Dependencies

  • Requires access to the Cloudia API.
  • An API key credential must be provided either via the "Cloudia API Key" property or configured credentials.
  • The node uses HTTP POST requests to interact with Cloudia endpoints.
  • No additional external dependencies are required beyond standard n8n environment setup.

Troubleshooting

  • Common issues:

    • Missing or invalid API key: Ensure the API key is correctly set and has sufficient permissions.
    • Invalid Customer ID, Sequence ID, or Channel Integration ID: Verify these IDs exist and are correct in your Cloudia account.
    • Unsupported resource or operation errors: Confirm that the selected resource is "Customer" and operation is "Add to Sequence".

  • Error messages:

    • Unsupported resource: Occurs if a resource other than "Customer" is selected without proper handling.
    • Unsupported operation: Happens if the operation is not recognized or supported for the chosen resource.
    • API request failures: May return error messages from Cloudia API; check network connectivity and API key validity.

To resolve errors, verify all input parameters, ensure API credentials are valid, and consult Cloudia API documentation for correct usage.

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