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Cloudia

Send messages

Actions20

Overview

This node, named "Cloudia," enables sending messages through multiple communication channels, including WhatsApp Web. Specifically, the Whatsapp Web - Send Audio operation allows users to send audio files to customers via WhatsApp Web by providing necessary details such as the recipient's phone number, name, and the media URL of the audio file.

Common scenarios for this node include:

  • Sending personalized audio messages to customers for marketing or support.
  • Automating voice notifications or alerts via WhatsApp.
  • Integrating audio message delivery into customer engagement workflows.

Example: A business can automatically send a welcome audio message to new customers after signup by specifying their phone number and the audio file URL.

Properties

Name Meaning
Channel Integration ID The numeric ID of the channel integration through which the message will be sent.
Name The customer's name to whom the audio message will be sent.
Cloudia API Key An optional API key for authentication if not using stored credentials.
Phone Number The recipient's phone number in international format (e.g., 5511999999999).
Media URL The URL pointing to the audio file to be sent.
Media Filename The filename to assign to the audio document being sent.
Additional Fields Optional additional parameters, including alternative Channel Integration ID and customer name.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API for each input item processed. Each JSON object contains the result of the send operation, typically including status information about the message delivery.

If the operation involves binary data (like audio), the node does not output the binary content itself but sends it via the provided media URL.

Dependencies

  • Requires access to the Cloudia API service.
  • Needs either an API key provided directly in the node property or configured credentials within n8n.
  • Internet access to fetch the media file from the specified Media URL.
  • Proper configuration of the Channel Integration ID corresponding to the WhatsApp Web channel in Cloudia.

Troubleshooting

  • Invalid Channel Integration ID: Ensure the ID corresponds to an active WhatsApp Web channel in your Cloudia account.
  • Authentication Errors: Verify that the API key is correct and has sufficient permissions.
  • Media URL Issues: Confirm the media URL is accessible publicly and points to a valid audio file.
  • Phone Number Format: Use the international phone number format without spaces or special characters.
  • Unsupported Operation or Resource: The node throws errors if the resource or operation names are incorrect; double-check these values.
  • Network Errors: Check internet connectivity and firewall settings that might block requests to Cloudia API or media URLs.

Links and References

Discussion