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Cloudia

Send messages

Actions20

Overview

This node enables sending messages through multiple communication channels, including WhatsApp Web. Specifically, the Send Video operation under the Whatsapp Web resource allows users to send video files as messages to customers via WhatsApp Web integration.

Typical use cases include:

  • Sending promotional or informational videos directly to customers.
  • Sharing product demos or tutorials via WhatsApp.
  • Automating video message delivery in customer support workflows.

For example, a marketing team could automate sending personalized video greetings or updates to customers by specifying their phone numbers and attaching relevant video URLs.

Properties

Name Meaning
Channel Integration ID The numeric ID of the channel integration through which the video message will be sent.
Name The name of the customer who will receive the video message.
Cloudia API Key An optional API key for authenticating with the Cloudia service if not using stored credentials.
Phone Number The recipient's phone number in international format (e.g., 5511999999999).
Media URL The publicly accessible URL of the video file to be sent.
Media Filename The filename to assign to the video when sending it.
Caption Optional text caption to accompany the video message.
Additional Fields A collection allowing additional optional fields such as alternative Channel Integration ID or customer name.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API after attempting to send each video message. Each object typically contains details about the success or failure of the message delivery request.

No binary data is output by this node; all responses are JSON-formatted metadata or status information.

Dependencies

  • Requires access to the Cloudia API service.
  • Needs either an API key provided directly in the "Cloudia API Key" property or configured credentials within n8n.
  • The media URL must be publicly accessible so that the WhatsApp Web service can retrieve the video file.
  • Proper channel integration setup is required, identified by the Channel Integration ID.

Troubleshooting

  • Invalid or missing Channel Integration ID: Ensure the correct numeric ID is provided; otherwise, the API will reject the request.
  • Incorrect or inaccessible Media URL: The video URL must be reachable without authentication; otherwise, the message will fail to send.
  • Missing required properties: Phone number, media URL, media filename, and customer name are mandatory; omitting any will cause errors.
  • API authentication errors: If the API key is invalid or missing, the request will be denied. Verify the key or credential configuration.
  • Unsupported operations or resources: The node throws errors if an unsupported resource or operation is selected.

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