Actions62
- Account Actions
- Contact Actions
- Deal Actions
- Invoice Actions
- Lead Actions
- Product Actions
- Purchase Order Actions
- Quote Actions
- Sales Order Actions
- Tags Actions
- Vendor Actions
Overview
The Zoho CRM Custom node for n8n allows you to interact with the Zoho CRM API. Specifically, when configured with the Resource: Lead and Operation: Get, this node retrieves detailed information about a single lead from your Zoho CRM account using its unique Lead ID.
Common scenarios:
- Fetching up-to-date details of a specific lead for use in subsequent workflow steps.
- Enriching data pipelines by pulling lead information into other systems or processes.
- Automating follow-ups or notifications based on lead status or attributes.
Practical example:
You might use this node to look up a lead's contact information before sending a personalized email, or to check a lead's status before triggering a sales automation.
Properties
| Name | Type | Meaning |
|---|---|---|
| Lead ID | String | ID of the lead to retrieve from Zoho CRM. This is required and uniquely identifies the lead whose details will be fetched. |
Output
- The output is a JSON object containing all available fields for the requested lead as returned by the Zoho CRM API.
- The structure and field names depend on your Zoho CRM configuration and any custom fields present in your account.
- Example output (structure may vary):
{
"id": "1234567890",
"Company": "Acme Corp",
"Last_Name": "Doe",
"First_Name": "John",
"Email": "[email protected]",
"Phone": "+123456789",
// ...other standard and custom fields...
}
- No binary data is produced by this operation.
Dependencies
- External Service: Requires access to a Zoho CRM account.
- Authentication: Needs valid Zoho OAuth2 credentials configured in n8n under the name
zohoOAuth2Api. - n8n Configuration: Ensure that the Zoho CRM API integration is set up and authorized in your n8n instance.
Troubleshooting
Common issues:
- Invalid Lead ID: If the provided Lead ID does not exist or is incorrect, the node will throw an error indicating that the resource was not found.
- Authentication errors: If the Zoho OAuth2 credentials are missing, expired, or invalid, authentication errors will occur.
- API limits: Hitting Zoho CRM API rate limits may result in temporary failures.
Error messages and resolutions:
"Resource not found": Double-check the Lead ID for typos or ensure the lead exists in Zoho CRM."Invalid Credentials"or"Unauthorized": Reconnect or refresh your Zoho OAuth2 credentials in n8n."API limit exceeded": Wait and retry after some time, or review your Zoho CRM plan's API quota.