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Zoho CRM Custom

Consume Zoho CRM API

Overview

The Remove Tags operation for the Tags resource in this custom n8n node allows you to remove one or more tags from a specific record in a selected Zoho CRM module (such as Leads, Contacts, Deals, etc.). This is useful for keeping your CRM data organized and up-to-date by programmatically managing tag associations on records.

Common scenarios:

  • Removing outdated or incorrect tags from CRM records.
  • Automating cleanup of tags after certain workflow steps are completed.
  • Ensuring compliance with new tagging standards across modules.

Practical example:
Suppose you have a lead in Zoho CRM that was previously tagged as "Prospect" and "Newsletter". After the lead converts, you want to automatically remove these tags. This node operation can be used in an n8n workflow to remove those tags from the lead record.


Properties

Name Type Meaning
Module options The Zoho CRM module where the record exists (e.g., Leads, Contacts, Deals, etc.).
Record ID string The unique identifier of the record from which tags will be removed.
Tags as Text boolean Whether tags are provided as a comma-separated string (true) or as structured objects (false).
Tags (Text) string (Shown if "Tags as Text" is true) Comma-separated list of tag names to remove.
Tags fixedCollection (Shown if "Tags as Text" is false) List of tag objects, each with a "Name" field specifying the tag to remove.

Output

The output is a JSON object containing the result details of the tag removal operation for each processed item. The structure typically includes information such as the record ID and confirmation of the tags removed.

Example output:

{
  "id": "1234567890",
  "message": "tags removed successfully"
}

Note: The exact fields may vary depending on the Zoho CRM API response.


Dependencies

  • Zoho CRM Account: You must have access to a Zoho CRM account.
  • API Credentials: Requires valid Zoho OAuth2 credentials configured in n8n under zohoOAuth2Api.
  • n8n Configuration: No special environment variables beyond standard credential setup.

Troubleshooting

Common issues:

  • Invalid Record ID: If the provided Record ID does not exist in the selected module, the operation will fail.
  • Tag Not Found: If you attempt to remove a tag that is not associated with the record, Zoho CRM may return an error or simply ignore it.
  • Insufficient Permissions: The connected Zoho user must have permission to modify tags for the specified module/record.

Error messages and resolutions:

  • "Record not found": Check that the Record ID and Module are correct.
  • "No tags provided": Ensure at least one tag name is specified.
  • "Unauthorized": Verify that your Zoho OAuth2 credentials are valid and have not expired.

Links and References

Discussion