Zoho CRM Custom icon

Zoho CRM Custom

Consume Zoho CRM API

Overview

The Zoho CRM Custom node for n8n allows you to interact with the Zoho CRM API. Specifically, when using the Product resource and the Delete operation, this node deletes a product from your Zoho CRM account based on its unique Product ID.

Common scenarios:

  • Automating the removal of obsolete or duplicate products in Zoho CRM.
  • Integrating product lifecycle management workflows where products are deleted as part of business processes.
  • Cleaning up test or temporary product records after batch operations.

Example use case:
You have an automated workflow that checks for discontinued products in your inventory system and removes them from Zoho CRM to keep your product catalog up-to-date.


Properties

Name Type Meaning
Product ID String ID of the product to delete in Zoho CRM.

Output

The output is a JSON object containing details about the deletion result. Typically, it includes confirmation information such as the ID of the deleted product and possibly a success message or status.

Example output:

{
  "id": "1234567890",
  "message": "record deleted",
  "status": "success"
}

Note: The exact structure may vary depending on the Zoho CRM API response.


Dependencies

  • External Service: Requires access to the Zoho CRM API.
  • Authentication: Needs valid Zoho OAuth2 credentials configured in n8n (zohoOAuth2Api).

Troubleshooting

Common issues:

  • Invalid Product ID: If the provided Product ID does not exist, the node will return an error from the Zoho API.
  • Missing Credentials: If Zoho OAuth2 credentials are not set up or have expired, authentication errors will occur.
  • Insufficient Permissions: The connected Zoho user must have permission to delete products.

Error messages and resolutions:

  • "ENTITY_NOT_FOUND": The Product ID does not exist. Double-check the ID.
  • "INVALID_TOKEN" or "AUTHENTICATION_FAILURE": Check and refresh your Zoho OAuth2 credentials in n8n.
  • "PERMISSION_DENIED": Ensure the Zoho user has rights to delete products.

Links and References

Discussion