Actions981
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Support Case → Insert record
AI-generatedSummary
Create a new Support Case record in NetSuite using the REST API by sending specified case details and optional custom fields.
Inputs
- Additional Fields — Optional parameters for the support case such as assigned employee, category, company, contact, email details, dates, status, priority, subject, and more to specify the case attributes.
- Custom Fields — A collection of custom field entries where each includes the field name, type, and corresponding value to be set on the new support case.
- Authentication Method (required) — Select OAuth1 or OAuth2 authentication to be used for the API request.
- Debug Mode — Enable to include full HTTP request and response information in the output for troubleshooting purposes.
Output shape
a single record
Returns a JSON object representing the newly created Support Case record with properties reflecting the input fields and any generated identifiers. If Debug Mode is enabled, the response also includes detailed request and response data.