CoghubInstall

Summary

Update the status of a specific conversation to one of: open, resolved, pending, or snoozed, optionally scheduling a reopen time for snoozed status.

Inputs

• Status (required) — The target status for the conversation (options: open, resolved, pending, snoozed).
• Snoozed Until — When setting status to snoozed, optionally provide the Unix timestamp (seconds) to reopen the conversation. If omitted, the conversation reopens upon next customer reply.

Output shape

a single updated conversation record.

The output contains the conversation with its updated status. When snoozed, if 'Snoozed Until' is not provided, the conversation reopens on the next customer reply automatically.

Examples

Example 1: Mark a conversation as resolved.

Set Status to 'resolved'.

Example 2: Snooze a conversation until a specific timestamp.

Set Status to 'snoozed' and provide 'Snoozed Until' Unix timestamp.

Links

• n8n community nodes installation guide