CoghubInstall

Summary

Update an existing inbox within a specified account by modifying its properties such as name, avatar, greeting message settings, email collection, and other configuration options.

Inputs

• Account Id (required) — Numeric ID of the account to which the inbox belongs.
• Id (required) — ID of the inbox to update.
• Name — The new name for the inbox.
• Avatar — Image file URL or data to use as the inbox avatar.
• Greeting Enabled — Whether to enable the greeting message on the widget.
• Greeting Message — Greeting message text to display on the widget.
• Enable Email Collect — Whether email collection should be enabled.
• Csat Survey Enabled — Whether the CSAT (customer satisfaction) survey is enabled.
• Enable Auto Assignment — Enable automatic assignment of conversations.
• Working Hours Enabled — Enable restriction to working hours.
• Out Of Office Message — Message shown when out of office.
• Timezone — Timezone of the inbox for scheduling purposes.
• Allow Messages After Resolved — Allow users to send messages after a conversation is resolved.
• Lock To Single Conversation — Whether to lock conversations to a single one per user.
• Portal Id — Help center portal ID associated with the inbox.
• Sender Name Type — Sender name style, either 'friendly' or 'professional'.
• Business Name — Business name displayed in the inbox.
• Channel — JSON object describing channel configuration such as website URL, welcome title, tagline, and widget color.

Output shape

a single updated inbox record

Returns the updated inbox object reflecting all changes applied. The operation requires 'Account Id' and 'Id' of the inbox, while all other parameters are optional and used to update respective inbox attributes. Supports optional HTTP request settings like batching, proxy, and timeout via node settings but these do not affect the output shape.

Links

• n8n community nodes installation guide