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Supportpal

Consume Supportpal REST API (v.1.2.4)

Actions22

Organisation → Get

AI-generated

Overview

This node interacts with the Supportpal REST API to perform operations on the 'Organisation' resource, specifically the 'Get' operation. It retrieves data of a specific organisation by its ID. This is useful for scenarios where you need to fetch detailed information about an organisation within Supportpal, such as for customer management or reporting purposes.

Use Case Examples

  1. Retrieve organisation details by ID to display in a CRM system.
  2. Fetch organisation data to verify or update records in an external database.

Properties

Name Meaning
ID The ID of the organisation to retrieve.
Simplify Response If enabled, returns a simplified response containing only the organisation data instead of the full API response.

Output

JSON

  • id - The unique identifier of the organisation.
  • name - The name of the organisation.
  • customfield - Custom fields associated with the organisation, if any.
  • other organisation data fields - Additional data fields returned by the Supportpal API for the organisation.

Dependencies

  • Supportpal REST API

Troubleshooting

  • Ensure the organisation ID provided is valid and exists in Supportpal to avoid 'not found' errors.
  • Check API credentials and permissions if authentication errors occur.
  • If the response is empty or incomplete, verify the 'Simplify Response' option and API response format.

Links

Discussion