Overview

This node operation retrieves policy override information for a specific device in the NinjaOne system. It is useful for scenarios where you need to check or audit the policy exceptions applied to a device, such as security or configuration policies that differ from the standard settings. For example, an IT administrator might use this to verify which policies have been overridden on a particular device to troubleshoot compliance issues or to document exceptions.

Use Case Examples

1. Retrieve policy overrides for a device by specifying its Device ID to audit security exceptions.
2. Fetch policy override details to verify compliance status of a device before a security audit.

Properties

Output

JSON

• policyOverrides - Array or object containing the policy override details retrieved for the specified device.

Dependencies

• Requires NinjaOne API credentials (OAuth2) to authenticate and authorize API requests.

Troubleshooting

• Ensure the Device ID is correct and exists in the NinjaOne system; an invalid ID will cause errors.
• Check network connectivity and proxy settings if requests fail or time out.
• If SSL certificate validation errors occur, consider enabling the option to ignore SSL issues, but be aware of security risks.
• Verify that the NinjaOne API credentials are valid and have sufficient permissions to access device policy override data.