Actions32
- Device Actions
- Control Windows Service
- Get
- Get Activities
- Get Alerts
- Get Custom Fields
- Get Dashboard URL
- Get Disks
- Get Jobs
- Get Last Logged On User
- Get Many
- Get Network Interfaces
- Get OS Patch Installs
- Get OS Patches
- Get Policy Overrides
- Get Processors
- Get Software
- Get Software Patch Installs
- Get Software Patches
- Get Volumes
- Get Windows Services
- Reboot Device
- Run Script
- Update Custom Fields
- Ticket Actions
- Organization Actions
Ticket → Get Tickets by Board
AI-generatedOverview
This node interacts with the NinjaOne API to retrieve tickets from a specified ticketing board. It is useful for scenarios where users need to fetch and manage tickets related to a particular board within the NinjaOne platform, such as monitoring support requests or tracking issue resolution progress.
Use Case Examples
- Fetch up to 50 tickets from a specific board to display in a dashboard.
- Retrieve tickets starting from a certain offset to paginate through large sets of tickets.
Properties
| Name | Meaning |
|---|---|
| Limit | Maximum number of ticket results to return from the board. |
| Offset | Starting point offset for fetching tickets, useful for pagination. |
| Board ID | ID of the ticketing board from which to list tickets. |
| Request Options | Additional request settings such as batching, SSL certificate validation, proxy configuration, and timeout settings. |
Output
JSON
tickets- Array of ticket objects retrieved from the specified board.
Dependencies
- NinjaOne API OAuth2 authentication
Troubleshooting
- Ensure the Board ID is valid and accessible with the provided credentials.
- Check network connectivity and proxy settings if requests fail or time out.
- If SSL certificate errors occur, consider enabling the option to ignore SSL issues, but be aware of security risks.