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GLPI Rest API

GLPI Rest API Node compatible with GLPI 9.x and above.

Actions27

Assistance Management → Comment on an Assistance Management Item

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Summary

Post a comment to a GLPI Assistance Management item via the ITILFollowup endpoint.

Inputs

  • itemtype (required) — Type of Assistance Management item to comment on
  • itemId (required) — ID of the Assistance Management item to comment on
  • comment (required) — Content of the comment to post
  • isPrivate — Whether the comment should be private; adds is_private: 1 for private and is_private: 0 for public comments in the payload

Output shape

The GLPI API response body as JSON, containing the created follow-up record details.

Response shape depends on GLPI server configuration and item type.

Examples

Example 1: Add a public comment (isPrivate: false) to ticket ID 42 of type Ticket

itemtype: Ticket, itemId: 42, comment: 'Issue resolved.', isPrivate: false

Discussion