GLPI Rest API

GLPI Rest API Node compatible with GLPI 9.x and above.

Actions27

Administration Management Actions
Asset Management Actions
- Get an Asset
- Delete an Asset
Assistance Management Actions
Management Actions
- Get an Administration Item
- Delete an Administration Item
Other Action Actions
- Make a Custom API Call
Setup Management Actions
- Get
- Delete
Tool Management Actions

Assistance Management → Solve an Assistance Management Item

AI-generated

Summary

Solves an assistance management item (Ticket, Change, Problem) by posting a solution via GLPI's ITILSolution endpoint.

Inputs

itemtype (required) — Type of Assistance Management item: Ticket, Change, or Problem
itemId (required) — Numeric ID of the item to solve
users_id (required) — ID of the user who resolved the item
content (required) — Solution text to attach to the item

Output shape

object

GLPI API response from the POST /apirest.php/ITILSolution call, typically containing the created solution details.

Discussion