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GLPI Rest API

GLPI Rest API Node compatible with GLPI 9.x and above.

Assistance Management → Get an Assistance Management Item

AI-generated

Summary

Retrieve Assistance Management ITIL objects by type and ID.

Inputs

  • itemtype (required) — Type of Assistance Management item to retrieve. Options: Ticket, Change, Problem. Default: Ticket.
  • itemId — ID of the ITIL object to retrieve. Use 0 to fetch all objects of the selected type. Default: 0.

Output shape

JSON response from GLPI containing the requested ITIL object or all objects of the selected type if itemId is 0.

If itemId is omitted or 0, the operation returns all objects of the chosen type.

Discussion