Acumatica API - Endpoint Default 24 200 001 icon

Acumatica API - Endpoint Default 24 200 001

Interact with Acumatica Endpoint Default/24.200.001

Actions478

Case → Insert/Update

AI-generated

Summary

Insert a new Case record or update an existing one in Acumatica by specifying its fields and related entities.

Inputs

  • Activities — Optional list of activity objects with properties such as Billable, Category, Cost Code, Dates, Owner, Status, Summary, and others to detail activities related to the case.
  • Attributes — Optional list of attributes for the case, each with an Attribute ID, description, value, and flags like Is Active and Required.
  • Related Cases — Optional list of related cases specifying Case ID, owner, parent case ID, relation type, status, subject, and workgroup.
  • Relations — Optional list of relations including Account, Contact IDs, Email, Role, Document references, and flags like AddToCc and Primary.
  • Note ID — Optional Note ID reference for the case.
  • Additional Fields — Optional additional fields for the case such as Billable flags, Business Account info, Class ID, Dates, Description, Priority, Reason, Severity, SLA, Status, Subject, Time Spent, Workgroup details, and others.

Output shape

a single record representing the inserted or updated Case object

The operation returns the full Case object as stored in Acumatica after insertion or update. The input fields are flexible and allow specifying detailed nested data structures. Fields not provided are not modified for updates.

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