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Service Ticket → Update
AI-generatedSummary
Update an existing service ticket in AgencyZoom by specifying its Ticket ID and modifying any desired ticket fields.
Inputs
- Ticket ID (required) — The numeric ID of the service ticket to update.
- Update Fields — A collection of optional fields to update on the ticket, including assignment group, category, CSR, description, due date, other producers, pipeline, priority, stage, subject, and tags.
Output shape
A JSON object representing the updated service ticket returned by the AgencyZoom API.
The output contains the service ticket data as updated; partial updates are supported via the Update Fields collection. Errors from invalid IDs or fields will be returned as workflow errors.