Actions133
- Address Actions
- Bank Transaction Actions
- Company Actions
- Contract (Order) Actions
- Document Actions
- Employee (Contact) Actions
- Event Actions
- Expense Actions
- Expense Payment Actions
- Invoice Actions
- Invoice Payment Actions
- Opportunity Actions
- Product Actions
- Project Actions
- Quotation Actions
- Supplier Actions
- Supplier Contract Actions
- Supplier Delivery Actions
- Diverse Operations Actions
- Delivery Forms Actions
- Task Actions
- Ticket Actions
- Timetracking Actions
- Themes Actions
- Bank Accounts Actions
- Company Categories Actions
- Task Natures Actions
- Project Natures Actions
- Tax Rates Actions
- Accounting Codes Actions
- Languages Actions
- Workforces Actions
- Payslips Actions
- Pipes Actions
- Account Actions
Ticket → Create
AI-generatedSummary
Create a new ticket in Axonaut with a required title and optional details such as description, type, priority, status, external ID, tags, notes, and custom fields.
Inputs
- title (required) — Ticket title (required)
- ticketFields — Optional ticket details including description, type (Bug, Feature Request, Support, Question), priority (Low, Medium, High, Critical), and status (Open, In Progress, Resolved, Closed)
- additionalFields — Additional optional fields such as external ID, tags (comma-separated), notes for internal use, and custom API fields not covered by other parameters
Output shape
a single JSON object representing the newly created ticket
The operation returns the full response object from Axonaut's create ticket API endpoint. Errors during creation will throw unless the node is configured to continue on failure.
Examples
Example 1: Create a support ticket titled 'Website Down' with high priority and a detailed description.
Provide 'Website Down' as the title, select 'Support' as the type, set priority to 'High', and add a relevant description in ticketFields.