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ChatWoot

Consume ChatWoot API

Public → Create Conversation

AI-generated

Summary

Create a conversation in a Chatwoot public inbox.

Inputs

  • authentication (required) — Authentication method for the Chatwoot API credential selection.
  • baseUrl (required) — Base URL for the Chatwoot instance (e.g., https://chatwoot.org). Shown when authentication is set to Parameters.
  • inboxIdentifier (required) — Identifier of the public inbox where the conversation will be created.

Output shape

The operation's source implementation does not include a handler for the 'conversation' operation; response data depends on runtime dispatch and may be undefined.

The UI declares 'Create Conversation' as operation 'conversation' under the Public resource. The filtered properties show authentication, baseUrl, and inboxIdentifier as the relevant parameters. The source file dist/nodes/ChatWoot/methods/PublicMethods.js handles publicContactCreate, contact, messageCreate, and messages, but does not contain a handler for the 'conversation' operation. The base endpoint pattern is /public/api/v1/inboxes/{{inbox_identifier}}. Workflow authors should verify the operation's availability in their node version.

Examples

Example 1: Create a new conversation in a Chatwoot public inbox using predefined credentials.

Set authentication to 'Predefined Chatwoot Credentials', provide the base URL via credentials, and specify the target inbox identifier.

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