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ChatWoot

Consume ChatWoot API

Actions11

Public → Create Message

AI-generated

Summary

Creates a message in a Chatwoot public inbox conversation.

Inputs

  • inboxIdentifier (required) — Internal Source Contact Identifier, used for search, URL escaped or HEX. Required to identify the inbox.
  • conversationId (required) — Conversation ID. Required when messaging into an existing conversation.
  • content — Text Message Content.
  • sourceId — Internal Source Contact Identifier, used for search, URL escaped or HEX.

Output shape

Chatwoot API response containing the created message resource.

The operation posts to /public/api/v1/inboxes/{{inbox_identifier}}/contacts/{{source_id}}/conversations/{{conversation_id}}/messages with a body containing only the content field. Requires inboxIdentifier and conversationId as mandatory inputs; sourceId and content are optional but typically provided.

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