Overview

This node integrates with the Chatwoot Kanban API to manage agents and their assignments to kanban items in bulk. Specifically, the 'Bulk Assign' operation allows users to assign a single agent to multiple kanban items at once by providing the account ID, agent ID, and a comma-separated list of item IDs. This is useful for efficiently managing agent workloads and automating task assignments in a kanban workflow.

Use Case Examples

1. Assign agent with ID 5 to kanban items with IDs 10, 11, and 12 in account 1.
2. Bulk assign an agent to multiple tasks to streamline team task distribution.

Properties

Output

JSON

• success - Indicates if the bulk assignment operation was successful.
• item_ids - List of item IDs that were assigned to the agent.
• agent_id - The ID of the agent assigned to the items.

Dependencies

• Chatwoot Kanban API

Troubleshooting

• Ensure the 'Account ID', 'Agent ID', and 'Item IDs' are correctly provided and valid numbers.
• The 'Item IDs' must be a comma-separated string of valid item IDs; invalid formatting will cause errors.
• API authentication must be correctly configured with valid credentials; otherwise, requests will fail with authentication errors.
• If the API returns an error, check the error message for details such as invalid IDs or permission issues.

Links

• Chatwoot Kanban API Documentation - Official API documentation for managing kanban items and agents in Chatwoot.