Actions33
- Funnel Actions
- Kanban Item Actions
- Agent Actions
- Checklist Actions
- Note Actions
- Scheduled Message Actions
Scheduled Message → Create
AI-generatedOverview
This node integrates with the Chatwoot Kanban API to manage scheduled messages within conversations. Specifically, the 'Scheduled Message - Create' operation allows users to schedule a message to be sent at a specified date and time in a particular conversation. This is useful for automating communication, such as sending reminders, follow-ups, or announcements at planned times.
Use Case Examples
- Scheduling a message to be sent to a customer conversation at a future date and time.
- Automating follow-up messages in a support conversation to improve customer engagement.
Properties
| Name | Meaning |
|---|---|
| Account ID | The Chatwoot account ID under which the scheduled message will be created. |
| Conversation ID | The ID of the conversation where the scheduled message will be sent. |
| Content | The text content of the scheduled message to be sent. |
| Scheduled At | The date and time when the message is scheduled to be sent. |
Output
JSON
id- The unique identifier of the created scheduled message.content- The content of the scheduled message.scheduled_at- The scheduled date and time for the message to be sent.conversation_id- The ID of the conversation associated with the scheduled message.created_at- Timestamp when the scheduled message was created.updated_at- Timestamp when the scheduled message was last updated.
Dependencies
- Chatwoot Kanban API
Troubleshooting
- Ensure the Account ID and Conversation ID are correct and exist in Chatwoot to avoid 'not found' errors.
- Verify that the 'Scheduled At' date and time are in a valid ISO 8601 format to prevent scheduling errors.
- Check API authentication credentials if requests fail due to authorization issues.
- If the node throws JSON parsing errors, ensure that any JSON input fields are correctly formatted.
Links
- Chatwoot Scheduled Messages API Documentation - Official API documentation for managing scheduled messages in Chatwoot.